reception area

New Patients
Dr. Zuidema and Dr. Hess, along with their team, are looking forward to serving you and your family at their Grand Rapids dental office. Please feel free to connect with us anytime to learn more about our comprehensive dental services and philosophy of personalized patient care.

What to Expect

Our goal during each visit is to help you feel relaxed and well cared for. You will receive new patient forms digitally after scheduling your first appointment. At your appointment time, you will be greeted by a member of our exceptional staff who will help care for you throughout your visit. Family members and friends may wait for you during your visit in our North Woods reception area. Coffee and other drinks are available. There is also a small play area for your little ones.


Zuidema & Hess Family and Cosmetic Dentistry is a preferred provider for Aetna, Blue Cross Blue Shield, Delta Dental, Careington Network, and Guardian. We also partner with CareCredit, which is an interest-free financing option. In our desire to provide exceptional service to our patients, our staff, led by LuAnn who has more than 20 years of insurance billing experience, will submit claims to every insurance provider in order to maximize your coverage with us. And we’re always working to find new insurance partners, so call us today to ask.


Need a financing option? We partner with CareCredit, an interest-free method of financing medical and dental costs of treatment. Applying for this is quick and easy, just use the link below and follow the instructions.